KY Georgetown Scott County Chamber
WA NUCA of Washington
FL Greater Fort Myers Chamber
MA Associated Builders and Contractors
FL Greater Sarasota Chamber
TX El Paso Home Builders Association
FL Suncoast Utility Contractors Association
FL Charlotte County Chamber
TN Tennessee Home Builders Assoc.
FL Hispanic Chamber of West Palm
OR Bend Chamber of Commerce
FL Christian Chamber of SW Florida
MD Maryland National Capital BIA
FL North Florida NUCA
FL Carrollwood Area Business Assn
FL Hardee County Chamber
TX Texas Home Builders Assoc.
NJ ACCA of New Jersey
NH HBRA of New Hampshire
OH PHCC of Ohio
OR Oregon Home Builders Assoc.
FL Central Pinellas Chamber
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Michael Sipe, President, CrossPoint Capital
“Thank you for the Chamber Membership Drive Training with Oliver Group DIRECT. What I saw unfold as Rob and Kate Oliver worked their magic on the room was one of the finest deliveries of fun, learning and practical marketing tools that I have seen from any platform anywhere in the
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Anne Hotte, Hollywood Chamber of Commerce
Rob & Kate, No way! These flowers are just beautiful! Is this another example of “shock and awe”? It works! We are sharing the timeline and new approach to retention at the staff meeting tomorrow! I am so excited about it! Thank you for ALL that you did! You make
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Maria Patterson, Carrollwood Area Business Association
Dear Rob & Kate, Thank you many times over for facilitating the most successful Membership Drive in the history of CABA! We appreciate all you have taught us and all the expert information and advice you have generously shared. You are both a joy to work with and thank you
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Patricia Crowley, Greater Hernando County Chamber of Commerce
Dear Rob and Kate, On behalf of the Greater Hernando County Chamber of Commerce Board of Directors, thank you for presenting your “DIRECTDrive” to our membership committee. The teachings you shared certainly were a result of our successful Membership Drive. We appreciate your support to the Chamber and look forward
The Importance of a good Message
I talk about the importance of a good message a lot. Why bother taking the time and making the effort to communicate with your members if a) the message isn’t being read, b) you don’t have anything of importance to say and c) the end result is will not be realized. Let’s talk about retention.
Association’s are in a tough place right now – we hear all about it every day. No budget, no staff, retention is dropping, non-dues revenue events are plummeting and members are selling assets to feed their families. You need to make sure that your members know the value of belonging to the association and the importance of maintaining their network. You have to make renewal a no-brainer. That is not accomplished by being vague, or using the same verbiage that the EO from 28 years ago used.
Be specific about the benefits. Don’t say “access to over 20 networking events” – list them. When dealing with sponsorships, don’t just say “hundreds of people will see your name” – list all the places where their name and company logo will be displayed. Long lists make impressions.
We’re producing a Business Expo here in the Wenatchee Valley and the list of exhibitors is getting pretty long. We have a section on the website and even created a flyer that showcases who is in the show – we update and reformat it daily. Why? Because a long list is impressive and, in this case, it has tipped some “prospects” over to exhibitors.
Keep track of phone calls to your Association looking for referrals (by industry). In your membership database, start a column that indicates how many times you referred a certain company. Provide statistics and search results from your website when applicable. Capture activity on your website for your members if you can. ACE Insurance may be impressed to know that they had 40 hits in the last three months! That’s relevant and important information. If you have these stats available when renewal time rolls around, you’re armed with powerful proven information of the benefits of Association membership.
Hot Tip: Give non-members a one month “trial” membership, track their web stats or action and provide the results at the end of their trial period.
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Michael Sipe, President, CrossPoint Capital
“Thank you for the Chamber Membership Drive Training with Oliver Group DIRECT. What I saw unfold as Rob and Kate Oliver worked their magic on the room was one of the finest deliveries of fun, learning and practical marketing tools that I have seen from any platform anywhere in the
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Anne Hotte, Hollywood Chamber of Commerce
Rob & Kate, No way! These flowers are just beautiful! Is this another example of “shock and awe”? It works! We are sharing the timeline and new approach to retention at the staff meeting tomorrow! I am so excited about it! Thank you for ALL that you did! You make
-
Maria Patterson, Carrollwood Area Business Association
Dear Rob & Kate, Thank you many times over for facilitating the most successful Membership Drive in the history of CABA! We appreciate all you have taught us and all the expert information and advice you have generously shared. You are both a joy to work with and thank you
-
Patricia Crowley, Greater Hernando County Chamber of Commerce
Dear Rob and Kate, On behalf of the Greater Hernando County Chamber of Commerce Board of Directors, thank you for presenting your “DIRECTDrive” to our membership committee. The teachings you shared certainly were a result of our successful Membership Drive. We appreciate your support to the Chamber and look forward
2005 - 2015
37,997
New Member Companies
Recruited Using the
Process as of December 2015
p. 941.235.2202
f. 509.769.0204
email Rob Oliver
email Kate Oliver